Topsyrae Designs

Handcrafted jewellery and gifts

Terms and conditions

Payment
The easiest way to pay for your order is to use the Paypal facility for all orders. 
For buyers within the UK I can also accept payment by cheque or postal order. If you prefer to pay in this way then please contact me at
topsyrae@hotmail.com
If paying by cheque then please allow 7-10 days for your cheque to clear before dispatch.
All items will be dispatched within 48 hours of receiving payment.

Postage costs and insurance

UK orders:
All orders under £30.00 are sent by First Class Recorded mail for a standard charge of £2.50
Orders above £30.00 are sent by Special Delivery for a standard charge of £5.00

International orders:
Please contact me for postage costs before ordering

Customer satisfaction
All items are checked before they are sent out. Please email me within 7 days of receipt if you are unhappy with your purchase and I will be happy to arrange an exchange or refund. The original postage charge is however non-refundable. The item must be returned unworn, in its original packaging, packaged securely and sent via insured post, otherwise it will not be accepted.

Photographic accuracy
While every effort has been made to present colours as close to the original as possible, colour accuracy of images cannot be guaranteed due to variations in monitors